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questions? We have answers!

Many of your questions can be answered online. Additionally, customers can complete many service transactions online, including signing-up for early enrollment, upgrading to SuperGreen, and opting-out of cleaner energy. If you have more questions, please don't hesitate to contact us directly:

CleanPowerSF Call Center (customer service and billing): (415) 554-0773

Live Call Center Hours: Monday – Friday, 7 a.m. to 7 p.m.

Automated Call Center Service Available 24/7

Customer Service Email (non-urgent inquiries): cleanpowersf@sfwater.org