CleanPowerSF offers great benefits to our rooftop solar customers
Convenient Monthly Billing
- To help you avoid a large true-up bill at the end of the year, CleanPowerSF bills monthly for any generation usage that is not covered by bill credits.
Premium Credit for Annual Net Surplus Generation
- Each month, you’ll receive bill credits at retail value for net energy generated.
- Annually, the net excess energy left in your account is credited at a higher premium retail value to thank you for generating clean, local electricity.
Option to Upgrade
- Upgrading to SuperGreen, CleanPowerSF’s 100% renewable service, ensures that you can be powered by renewable energy, even if your solar panels do not produce all of your annual electricity usage.
Thinking about installing solar?
CleanPowerSF customers get exclusive access to cash incentives toward the cost of solar panels through GoSolarSF.
HOW DOES NET ENERGY METERING (NEM) WORK?
NEM allows customers with on-site renewable energy systems, such as solar panels, to receive credits on their bill when they generate more energy than they need.
All CleanPowerSF customers that meet PG&E’s NEM program requirements are eligible for our NEM program. Generally, this includes customers with renewable electric generation systems (such as solar, wind, biogas and fuel cell installations) less than 1,000 kW.
If you are thinking of installing solar panels, visit GoSolarSF to learn about cash incentives that are available.
CleanPowerSF customers are still eligible for PG&E’s Virtual NEM, Virtual NEM for Multifamily Affordable Housing, and NEM Aggregation programs.
Annual true up
At the end of your April bill cycle, CleanPowerSF will review your account to determine if you are a net generator—meaning that you generated more energy than you used over the past year—and are therefore eligible to receive Net Surplus Compensation (NSC). CleanPowerSF credits our net generators at a rate of $0.0893 for each excess kWh you generated, about 3 times higher than PG&E's rate.
Your Net Surplus Compensation will be issued as a bill credit that will apply to future CleanPowerSF charges. However if you would like to receive your payment by check, please complete and return the NSC Cash Out Form (instructions included in the document) and IRS Form W-9 within 60 days of receiving your True Up bill.
How to Enroll
Current NEM Customers: If you’re already enrolled in PG&E’s NEM program in San Francisco, you will be automatically enrolled in CleanPowerSF’s NEM program—no action is necessary.
We will be enrolling NEM customers in quarterly phases through July 2019. When your account is scheduled for automatic enrollment, you'll receive at least four (4) notices by mail to your PG&E billing address with more details. Please note that when you transition to CleanPowerSF service, PG&E will conduct a true-up on your account, regardless of your scheduled annual true-up date. CleanPowerSF takes care to enroll NEM customers at a time of year that is most advantageous for each customer based on their existing PG&E True-Up schedule. If you have any questions about how enrolling in CleanPowerSF will impact your account, don't hesitate to contact us.
New NEM Customers: CleanPowerSF customer installing solar should apply for NEM through PG&E. Once your application is processed, you will be automatically served by CleanPowerSF’s NEM program. Don’t forget to check out GoSolarSF to see if you qualify for a cash incentive available only to CleanPowerSF customers.